Store Help
Shipping Policy
Shipping rates are received electronically from the carrier (USPS or UPS) and passed directly to the customer in the shopping cart. This ensures that you get the lowest possible price for the shipping method selected. UPS will not deliver to P.O. Boxes. If a package is damaged please email us: Shipping Questions (custserv@mises.com)
NOTE: Orders placed on Friday after 12pm Central, will not be processed until the next business day.
Shipping
Mises Store ships internationally to every possible country throughout the world. Shipping methods for your country will be displayed in a drop down list. Methods matching the weight and size of your order will be displayed. Please keep in mind that prices displayed for UPS international methods do not include custom fees and these will be inured upon delivery. USPS displayed prices are customs/fees and duties included. If you are placing a very large order the carrier's APIs may return an incorrect cost. We suggest contacting us for international freight quotes on orders of 100 pounds or more.
Customer Refunds:
If for any reason you are dissatisfied with your purchase at the Mises Store, you may return it for another item or a refund on your credit card within 30 days. If the goods are damaged, we made a mistake, or you sense that you were otherwise misled about the product, we will cover the shipping costs and apply a complete refund. Please contact us with any questions.
Customer Returns/Exchange Policy:
You may return your order to us within 30 days of arrival. First call or email Mises Store customer service to receive permission to return an order(s). Customer pays shipping cost for returns and exchanges. We will notify you of your refund once we've received the returned item, and issue a refund in the same form of payment originally used for the purchase.
To return or exchange an order:
Call 334.321.2159
Email Returns (custserv@mises.org)
Return Address:
Mises Distribution
2920 Wyndham Industrial Dr
Unit 17
Opelika, AL 36804
Reseller Returns Policy:
For orders of 25 or more copies with reseller discounts, returns are allowed with pre-approval from the Mises Institute. Resellers may return up to 50% of the total items if done within 6 months of the original order. The reseller will pay to have the books shipped back to Mises Distribution. Payments will be remitted upon our warehouse's receipt of items. Returns are only allowed per single purchase order--multiple orders cannot be combined and items are not cumulative across orders.
For approval:
Call 334-321-2159
Email: Reseller Returns (custserv@mises.org)
Return Address:
Mises Distribution
2920 Wyndham Industrial Dr
Unit 17
Opelika, AL 36804